Alarm System Permit

Who needs a City of Inglewood Alarm System Permit?

Any individual or business that has a functioning alarm system installed at their residence or place of business inside the City of Inglewood must obtain an Alarm System Permit.

What is the purpose of an Alarm System Permit?

To give Police and Emergency Personnel adequate contact telephone numbers in case of an emergency. It also gives the Police a list of responsible parties who can respond to the alarm location in the event of a break-in. If a responsible party fails to respond to the location when requested to do so within 30 minutes of said request, the affected building will be boarded up AT THE APPLICANTS expense. The best way to avoid the expense of a board up service is to make sure that the Police have access to responsible parties who are willing to respond to the location.

To obtain a City of Inglewood Alarm System Permit:

(1)    Complete the Alarm System Permit Form (PDF File) on-line, print it out and mail it with your total due to the address listed below. If you need any assistance please contact our office at (310) 412-5500.

(2)    If you wish to apply in person, our office hours are listed below.


Starting Alarm System Permit Fee

                Commercial and Residential                     $50.00

 Annual Permit Renewal (Permit is renewed each calendar year)

                Commercial and Residential                     $15.00 per year

Alarm System Permit Applications are processed through the Finance Department located inside City Hall on the first floor. The Alarm Coordinator is responsible for all matters involving permits, alarm service providers, and billing.

                                                               City of Inglewood    
                                                         Attn: Alarm Coordinator    
                                                    One Manchester Boulevard, 1st Floor          
                                                                     P.O. Box 6500
                                                           Inglewood, CA 90312-6500                 

Hours: Monday-Thursday: 7:30 am to 5:30 pm, Closed Fridays.


What is a False Alarm?

 A false alarm is the activation of an alarm system to which the Inglewood Police Department responds, yet is not the result of criminal activity or emergency situation.

             This program does not include false alarms caused by:

·         Severe weather

·         Power outages

·         Telephone line disorders


What does the false alarm program do?

            ·         Encourages the proper maintenance of alarm systems

·         Reduces the number of false alarms

·         Allows Police to better utilize time and focus on other, more urgent calls

·         Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

 

How does the false alarm program work?

In an instance where the call turns out to be a false alarm the City will not charge for the first two responses in a calendar year. This will allow the alarm owner significant time to fix any problems with their alarm system.

 Per Calendar Year

1st false alarm                                        No Charge

2nd false alarm                                       No charge

3rd false alarm                                              $50.00

4th false alarm                                             $75.00

                           5th and every one thereafter                 $100.00 each

 

Charges apply to both Residential and Commercial Alarm owners

 The program is meant to give ample chances to Inglewood Alarm Owners to fix any problems with their alarm system. The people most effected by this program are repeat offenders that refuse to fix their alarm system and continually waste Police time that could be better utilized to focus on other, more urgent calls.

  To Contest A False Alarm Billing:

    ·         Write a legible detailed explanation of the reasons you believe that the charges are invalid    

    ·       Provide the date, time & alarm permit number or a copy of the invoice of the disputed charges 

         
   ·        Provide a day time phone number    

   ·        Mail all information to the Alarm Coordinator located at the address below

                                                     City of Inglewood
                                               Attn: Alarm Coordinator
                                       One Manchester Boulevard, 1st Floor
                                                       P.O. Box 6500
                                             Inglewood, CA 90312-6500
                                       (310) 412-5500 Fax (310) 330-5711
 


What can you do to reduce false alarms?

·         Make sure those operating your alarm are familiar with alarm system operations.

·         Secure doors and windows before turning on system.

·         Beware of changes in the environment (i.e., new animals, design changes, seasonal decorations, plants, etc.)

·         Notify monitoring facility of any and all changes (i.e., houseguests, name changes, new employees, termination of employees, etc.)

·         Equipment should be routinely inspected and maintained by qualified personnel.

What are the most frequent human errors that cause false alarms?

·         Use of incorrect keypad codes.

·         Failure to train other authorized users.

·         Failure to secure doors and windows before turning on alarm.

·         Failure to notify monitoring facility of unscheduled openings or closings (for businesses using set schedules).

·         Failure to update authorized personnel list with monitoring facility.

What are the most frequent equipment problems that cause false alarms?

·         Improper application or installation of interior motion detectors.

·         Improper application or installation of outdoor beams.

·         Improper charging or checking of batteries.

·         Faulty equipment (i.e., panels, detectors, key pads, etc.)