Inglewood Citation Management Services
ICMS is a leading provider of parking management solutions to governments. But what separates us from our field of competitors is that we are the only Government-to-Government (G2G) value-added reseller in the US with a 20+ year track record for service delivery, revenue enhancement and innovation.
We know that the public sector is being asked to do more with less every day. We understand. We live with the same demands every day. Give us a call to talk about your parking management challenges.
- Expertise in navigating and applying public regulations and ordinances that impact parking and violation management, including the California Vehicle Code (CVC)
- Proven partners with complementary capabilities in violation processing, systems administration, delinquent collections, durable goods manufacture and software customization
- More than 65 active public sector clients who rely on our services every single day
Government-2-Government Results In Reduced Costs Due to Volume Discounts
As a fellow City we understand your need to reduce staff allocation, increase staff efficiency and increase City revenue. We believe we are in a unique position to offer you more services while reducing your current costs for DMV liens, Collections, Out-of-State Processing and your citizens Web & IVR convenience fees.
The group buying power of the ICMS Consortium has allowed us to get bid pricing that is less costly than similarly priced services that an individual agency can achieve on their own. The structure of the ICMS service agreement is a transaction based service fee for use of the citation processing and management application.
ICMS is committed to partner with your City to provide a low-risk, innovative and industry-leading parking citation processing and collection services solution. Thank you for your consideration, and we look forward to a mutually rewarding partnership with your City and its parking program.
Citation Processing Services
With a strong track record for stability, profitability, and growth, ICMS is a reliable partner now and in the future. ICMS is designed with the flexibility to meet the market’s evolving needs.
Ticket backlogs, calls from violators, printing and mailing of notices, posting of payments…these are just a few of the issues that sap time and resources while slowing down revenue flow. The labor-intensive nature of citation processing – in addition to the management of equipment and people, quality control issues and citizen privacy – can be a daunting and costly undertaking. That's why a growing number of cities and organizations partner with ICMS.
ICMS has been helping our clients improve citation processing and increase revenue since 1992. We're enhancing revenue, efficiency and results for our customers nationwide.
At ICMS, we know that you need more than smart technology. We offer a full complement of the services you need to carry out an effective program. Our experienced staff save you time and earn you money through:
- Citation Management System
- Registered Owner (RO) data acquisition
- Progressive noticing
- Customer service
- Payment processing
- Web & IVR payment
- Web Citation Review
- Correspondence EDMS/ Workflow
- Lockbox Services – from money management to payment research
- Pay by Web, Pay by Phone, IVR capabilities
- Boot and Tow Operations and Management
- Customer Service
- Fleet and Lease/Rental Management
- Permit Issuance and Management
- Data Entry Services – backlogs, payments, returned mail changes, manual citations, etc.
- Call Center Operation and Management
- Adjudication Services
- Hearing scheduling
- Notice Management
- Document Imaging
- Correspondence Processing
- Mobile Data Terminals
- Parking Management Consulting
Through our Citation Management division, we have a significant footprint as a service provider to the parking industry and successful experience interfacing with dozens of client and vendor data systems.
Call our Parking Services Customer Service for more information at: 310-412-8732.
Click here for citation processing, to research parking citations, generate reports, get registered owner information, setup administrative reviews and hearings, view photos and audio captured with handhelds, and much more!
Click here to access client documents, archived reports, correct rejected manual tickets, or process administrative reviews. Client documents include agreements, billing documents, deposit slip images, notice templates, policies and procedures, price quote history, and much more.
Email us at [email protected] or click here to access our service request page for support with any ICMS related issue or to check the status of your service request. If you do not know your login information or need to speak to a live person for any other reason, please call Parking Services Customer Service at: 310-412-8732.