How does the false alarm program work?
In an instance where the call turns out to be a false alarm the City will not charge for the first two responses in a calendar year. This will allow the alarm owner significant time to fix any problems with their alarm system.

Per Calendar Year Charges
- 1st False Alarm, No Charge
- 2nd False Alarm, No Charge
- 3rd False Alarm, $50
- 4th False Alarm, $75
- 5th and Everyone After, $100 each

Show All Answers

1. What is a False Alarm?
2. What does the False Alarm program do?
3. How does the false alarm program work?
4. Do charges apply to both Residential and Commercial alarm owner?
5. How do I contest a False Alarm billing?
6. What can you do to reduce false alarms?
7. What are the most frequent human errors that cause false alarms?
8. What are the most frequent equipment problems that cause false alarms?